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Facebook Permissions

Why LiveCommerce ERP requests Meta permissions for customer messaging and commerce operations

LiveCommerce ERP uses Facebook Login so merchants can securely connect their Facebook Page and operate a unified commerce workspace. Messenger permissions are required so customer messages can be received, matched to orders, and answered from the same admin console. The permissions below are requested only for documented product features.

Permission | Why it is required

Facebook permissions and business justification
Permission Why it is required
pages_show_list Retrieve Facebook Pages connected by the user.
pages_manage_metadata Configure and maintain Facebook Webhooks.
pages_messaging Receive and reply to Messenger conversations.
business_management Manage business assets connected to Facebook.

How permissions support the product flow

  1. Facebook Login authenticates the merchant and identifies which Pages they can manage.
  2. pages_show_list lists those Pages so the merchant can select the storefront to operate.
  3. pages_manage_metadata keeps Webhooks registered so new Messenger events arrive reliably.
  4. pages_messaging delivers customer messages into Messenger Inbox and allows agent replies.
  5. Customer purchase intents in chat become Orders; OCR assists address capture; shipping labels are generated for 7-11 / FamilyMart pickup.
  6. business_management keeps Page and business assets linked for ongoing operations.

Security

  • We never sell user information.
  • Data is only used for customer communication.
  • Data is processed securely.
  • Access is limited.

Related pages: Privacy Policy · Meta App Review Portal · Dashboard Demo

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